Frequently Asked Questions
Your guide to premium streetwear and luxury fashion at Origins NYC.
Are all products sold on Origins NYC authentic?
Yes, authenticity is our top priority. Every item undergoes a rigorous multi-stage verification process by our team of experts to ensure 100% authenticity before it is listed for sale.
How long does shipping typically take?
Orders are processed within 1-3 business days. Domestic shipping within the US typically takes 3-7 business days, while international shipping times vary depending on the destination and customs processing.
What is your return policy?
Due to the exclusive and limited nature of the products we carry, all sales are final. We encourage customers to verify sizing and product details thoroughly before completing a purchase.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select buy-now-pay-later options to provide a seamless checkout experience.
Do you offer international shipping?
Yes, Origins NYC ships to most countries worldwide. Please note that international customers are responsible for any applicable customs duties or import taxes required by their local government.