Returns & Exchanges
At Origins NYC, we take pride in offering authentic streetwear and luxury items; however, if you are not satisfied with your purchase, we accept returns on eligible items within 14 days of delivery. All returned products must be in their original, unworn condition with all security tags and packaging intact.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Wait for Approval
Our authentication team will review your request within 48 hours to ensure the item is eligible for return based on our condition guidelines.
Pack and Ship
Once approved, securely pack your items and use the provided prepaid shipping label to drop off your package at any authorized carrier location.
Refund Processing
After our warehouse receives and inspects the item for authenticity, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing